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| 1. |
Where do I get the script to be inserted ? |
| 2. |
Where do I place the received script ? |
| 3. |
Where do I see the siteId ? |
| 4. |
Why does the counter not work at all of my pages ? |
| 5. |
What is my URL adress ? |
| 6. |
What is my login ? |
| 7. |
What is the difference between hits, visits and guests ? |
| 8. |
How do I see the statistics for a period of time ? |
| 9. |
How do I change the info for my site and update the thumbnail ? |
| 10. |
How can I remove the Counter4all logo ? |
| 11. |
How do I change the look of my counter ? |
| 12. |
How do I delete my website from Counter4all ? |
| 13. |
Where have my sites gone ? I have logged in. |
| 14. |
How Do I unsubscribe from the weekly statistics mail ? |
| 15. |
How do I reset my site ? |
| 16. |
Why doesn't my counter count ? |
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| 1. |
You must login and choose your site. Then you choose 'Options' from the menu and choose 'View the code for your website'. |
| 2. |
You have to insert the script between the BODY and /BODY. Except for this, you can place it where ever you want. You can fin the two BODY tags by looking at the html script for your website. The html script is in a file called xxx.htm or xxx.html. To edit the file, you need a standard text editor like ‘Notepad’. Remember, the counter logo must be visible on your site! |
| 3. |
It is in the script to be inserted to your html. It says something like ”ID= ?;”. Your siteid is placed instead of the ?. You may also see the siteId at the top right corner at “Website overview” after login. |
| 4. |
The received script must be inserted to all the pages, that you want statistics for. |
| 5. |
The adress to your website. It usually starts with "www." |
| 6. |
Your login is your email and the password, that you have chosen at signup. You can change the settings by logging in. Then press the link ‘Edit login’. If you have forgotten your password, you can get it from the ‘Login’ page, by pressing the link ‘Forgotten password?’. Type your email address, and the password will be sent to you. |
| 7. |
Hits: We have chosen to define it as one showed page. When someone visits one of your pages, it is registered as one hit by your counter.
Visits: When a person / “computer” visits your website once again that day, it is counted as a visit.
Guests: When a person / “computer” visits your website for the first time that day, it is counted as a guest. |
| 8. |
You can see the statistics by logging in at counter4all, and then choose f.x. 'Dates'. There you have the statistics ordered by days. |
| 9. |
You must login and choose your site. Then choose ’Options’ from the menu. Edit the things you want to change. Then press ‘Save’. By saving, Counter4all automatically takes a new snapshot of your website. |
| 10. |
As Counter4all is a FREE service, we place a logo at your website, when you use counter4all. We can offer you to make this logo invisible for $100,- per year. If you want to do this, please send us your siteid. |
| 11. |
Login at Counter4all and choose your site. Choose ‘Options’ in the menu, and the press the link ‘Change logo’. Now you can design the logo, that you want. Update the logo by pushing ‘Continue’. |
| 12. |
If no hits are registered at your site for the past 30 days and chosen not to receive emails from Counter4all, it will automatically be deleted from Counter4all. |
| 13. |
There are 2 different counter4all - www.counter4all.dk - and - www.counter4all.com. Is it the right one you have logged into ? |
| 14. |
Login at Counter4all and choose your site. Then choose 'Options' from the dropdown menu. At this page please place a check at 'Send no email'. Then press 'Save', and you will no longer receive the email. |
| 15. |
Login at Counter4all and choose your site. Then it is possible to reset one page of your site by clicking on 'Reset' on ex. browser. Hereby all hits at browser will be deleted, and the counter will start counting again from the beginning. If you wish to Reset the entire site, choose 'Options' in the menu to the left, and then choose 'Reset this site'. |
| 16. |
Try to insert a new script at your page. It is possible that it has been updated. Login and choose your site. Now choose 'Options' in the menu to the left, and then 'View the code for my site' on that page. |
